Withdrawal instruction
Your right to withdraw from a subscription, its consequences, and the model withdrawal form.
This version applies to contracts concluded in English. The versions in the other languages are the same in substance; where they diverge, the version in the language in which you concluded the contract applies.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise the right of withdrawal, you must inform us (Moltera Software OÜ, Tartu mnt 67/1-13b, 10115 Tallinn, Estonia, email: support@quillsmith.studio) of your decision to withdraw from this contract by an unambiguous statement (for example a letter sent by post, or an email). You may use the attached model withdrawal form, but it is not obligatory. You may also declare the withdrawal through the button “Withdraw from contracts here” on our website.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Moltera Software OÜ, Tartu mnt 67/1-13b, 10115 Tallinn, Estonia, email: support@quillsmith.studio:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.